Having trouble with searches in eCourt running slowly or taking longer than expected? Here are some practical, user-friendly steps you can take to improve performance and get your system back up to speed!
Understand the Slowness
Before diving into fixes, take a moment to answer these key questions. They’ll help narrow down where the slowdown is coming from:
- Is the issue affecting all users or just a few?
- Does it happen only at certain times of the day?
- Are some actions or search types slower than others?
- Is it affecting all areas of eCourt or just specific sections?
These answers will help support teams better diagnose what’s happening.
Narrow Your Searches for Better Speed
One of the most effective ways to improve search performance in eCourt is to narrow your search criteria. When you use only one or two fields (or none at all), eCourt scans entire database tables to find a match - which takes significantly longer.
To avoid that:
- Use “equals” in the search criteria when possible (this prevents a scan of the entire database table).
- Require multiple fields to define your search as specifically as possible.
- Think about the most direct filters (e.g., case type, date range, participant role) that apply to what you’re looking for.
- Avoid overly broad or open-ended searches unless absolutely necessary.
More precise searches not only return faster results but also reduce the overall strain on your system - helping everyone work more efficiently.
Check Your System Setup
Make sure your servers meet or exceed the minimum server requirements. Systems below these specs may not perform well - and performance issues might not be supported.
How are you currently running your searches in eCourt? Have you discovered any creative tips or optimizations that have worked well for your team? Drop a comment below and share your experience - your insight might help another user save time!
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